Buying Guide

Make sure your stone fabricator is not just a “dues paying” member of an industry organization, but that they hold MIA Accreditation or some type of certification for compliance, assurance and quality craftsmanship.

There are different grades of stone just as there are different grades of diamonds. While they appear similar, there are color, structure and quality differences that dictate how the stone is graded at the quarry. “First Choice” is typically the highest quality.

Ask your stone supplier about warranties on their stone. Warranties should cover issues such as stains against food and beverages and damage. Make sure to discuss this so you know what the warranty entails and covers and for what period of time.

A professional stone fabricator most likely can repair your countertop if it is damaged as a result of abuse on the part of the homeowner.

A quality stone fabricator will provide continuous customer service, personalized visits and any necessary care after your counters are installed. Any issues and questions should be readily addressed by your stone installer.

Check with your fabricator if they carry other product choices that might work better for your application and design style. A quality stone fabricator will provide its customers a wide variety of surfacing options and pricing.

Check to see that your stone supplier is not outsourcing to unqualified or substandard fabricators. Make sure who is doing the fabrication and installation and that they are a trusted and respected professional.

Look for a stone shop that also carries plumbing products. Offering sinks and bath accessories allows your fabricator to show you actual products in their showroom that can be coordinated to fit your needs, design style and budget. It also makes it easier to purchase all of your accessories at one location.

Ask your stone fabricator who will be handling the plumbing installation and hook-up. This person should be an expert with plumbing or a licensed plumber.

Your stone supplier should provide complete one-on-one project consultation, guidance and design expertise. They should provide you hassle-free sales, service and support. Quality stone shops employ highly qualified, experienced personnel who are knowledgeable professionals in their field.